I have a list of of the top 3 things customers do that I hate more than anything in the world (the world being TJ Maxx)
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3.) People that don't know how to use the pinpad for Debits/Credits
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First of all, pretty much every store ever has a pinpad where you swipe your card, it should take you 5 seconds at the most to figure out how to swipe it. It's not an elaborate death-trap by set by Jigsaw
Seriously, it's a fucking touch screen, and there is a pen attached to it so you can press the numbers. Don't use your fingers, because it's not going to work, don't use your credit card to touch the numbers, because that's not going to work either.
The worst is when the old people with shaky hands go to put their pin in and instead of 4259 they get 28349238 and have to try a fucking million times before they decide to go for credit or pay with cash. Or worse, write a fucking check
"Wait I put my pin in wrong but want to clear it and try again. Let me hit the cancel button instead of the clear button, because that doesn't make sense" Seriously, you guys, seriously. The buttons are red (cancel), yellow(clear), and green (enter)
And when they have a credit card and swipe it. They sit there with the pen in their hands waiting to sign the touch screen. Then when the receipts print up and I hand them the store copy and a pen to sign they give me a look like "Dude, why didn't you tell me I didn't have to sign this thing, you made me look like a fucking idiot". Well guess what, you are a fucking idiot, if we needed you to sign the pinpad we would ask you, as it is our job.
On a side note, when I get a person that tells me they don't want to apply for a TJX Rewards Credit Card because they don't use credit cards, yet use a credit card for the purchase, makes me laugh and rage at the same time
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2.) People that still complain about the TJX credit card scandal
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Okay, we all know what happened, identities and numbers got stolen, shit got compromised, lots of money was lost. They fucked up, okay?
When you come to a register, and an associate asks you if you would like to save 10% off of your purchase by applying for a TJX Rewards Credit Card, all you have to do is say "No" or "I am interested, please tell me more"
What you don't have to say is "No I don't want to, you people have all sorts of security problems, my card was compromised, blah blah blah blah blah"
And the associate is supposed to say "I understand your concerns and I can only assure that the proper security measures have been taken in order to prevent something like that from happening again"
What I would like to say in that situation would be: Yes, we know about the whole situation, everything has been taken care of, everyone has been re-compensated, and everything is locked up tighter than a nun. If you have such a problem with TJX, why do you still shop here?
If it's such a problem, why do you continue to pay with credit cards, debit pins, and checks. Why do you have to complain about it. Do you go to the airline company and complain that someone crashed planes into the Twin Towers? Do you not go outside because the sun can give you UV radiation?
Keep it to yourself, I don't mind having a casual conversation with you but I don't need to hear you bitch and moan about stupid shit. I get enough of it from my family, my teachers, my friends, my bosses, everyone. If you were in the same situation you wouldn't want me to come into your place of business and bitch at you for retarded shit.
It's not like it's a TJ Maxx associate's fault 'Yeah, sorry, I accidentally left a list of everyone's credit card numbers at the service desk and put it in a customer's bag, my bad" Jesus Christ.
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1.) People who come into the store thinking it is Marshalls
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I know that this probably doesn't pertain to everyone because in our town there are two shopping plazas, one has a TJ Maxx and a Shaws, the other has a Marshalls and a Stop and Shop. They are within like 2-3 miles of each other
Every time I see a customer walking across the parking lot clutching a Marshalls bag my blood starts to boil. I clench my teeth and fists and my face starts to turn red.
I wait for the customer to approach my register. I rip the bag from their hands and tear it open, only to find merchandise with Marshalls tickets on it.
Amidst a blinding glare of descending fire the voice of heaven resounded with the blasphemies of hell, and the mingled agony of all the lost reverberated in one apocalyptic planet-rending peal of Cyclopean din. Amidst the chaos, a voice of reason proclaims "This is Marshalls stuff, you are in TJ Maxx"
Then there is silence. A silence as long as a thousand infinities. Time and humanity seem to no longer exist as the customer contemplates this statement.
Then it hits them. Some realize that they have made a terrible, terrible mistake, and apologize for their actions. Well guess what? It's too late to apologize. It's too laaaaaaaaaaate
Stupider customers try to argue that TJ Maxx and Marshalls are the same store. Well guess what they're not. We are both part of TJX, but we are complete different chain of stores. We don't have the same merchandise, ticketing system, sensor system, nothing is the same. They are different in so many ways
McDonalds is different from Burger King
Wal-Mart is different from Target
Shirts are different from pants
Pensis are different from vaginas
TJ Maxx is not different from Marshalls?
Fuck you
What the fuck is the excuse for that?"Yeah last night I drank 63 wine coolers at the company party and I just woke up at 3 in the afternoon and started drinking whiskey to help my hangover. Then I saw this bag of Marshalls stuff sitting in my closet and I thought, hell, why don't I return this.
So I got in my car I drove to the shopping plaza with the supermarket in it, so I could return my stuff and buy more liquor. I didn't know which plaza to go to so I just came to this one"
I don't care if you drove 300 miles to get here, you can manage another 3 miles to get to the RIGHT STORE and return your shit.
It's people like that are the reason why I am starting to get cysts and ulcers in my stomach. Ever since I became a CSC it has made me a cold and bitter person.
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